Today’s Lesson: To a coworker or a subordinate, the little things often matter most.
While most managers can survive just fine without ever hearing “please” and “thank you,” subordinates often cannot. If you’re not accustomed to regularly using “please,” “thank you,” and “you’re welcome,” I suggest overusing these 3 for just a week. You will be amazed at the positive changes in your team.
Courtesy costs you nothing, but will gain you everything.