Car Dealer Phone Ups: The 5 Types You Handle Today
Handling Phone Ups in your dealership can be tricky and proper phone skills training is important. In this Short & Sweet video series, Steve demonstrates that with today’s connected customer, there are only a few types of phone calls your team will find themselves involved with; and all 5 call types are better off handled by a BDC. To read the transcript or to view any video in the series, click on the links below:
Car Dealer Phone Ups: The 5 Types You Handle Today (PART 1)
Car Dealer Phone Ups: The 5 Types You Handle Today (PART 2)
Car Dealer Phone Ups: The 5 Types You Handle Today (PART 3)
Car Dealer Phone Ups: The 5 Types You Handle Today – THE TEST