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Full Series Videos:

Appointment-Driven Communications
Assumptive Selling… The Book
Attract & Sell The Millennial Car Buyer
Avoiding Snake Oil
Car Dealer Phone Ups: The 5 Types You Handle Today
Creating an Appointment Culture
How To Attract & Sell More Trade-In Leads!
How to Convert More Website Visitors into Buyers
How to Create the Best Customer Experience! Ridiculously Simple Customer Experience
How to Create the Best Internet Sales Processes Ever – Video Series
How to Gain & Maintain a 5-Star Online Reputation
How To Sell Cars Online or Offline: Deliver the Best Car Buying Experience Ever!
How To Set and Sell Owner Marketing Appointments
How To Spot & Stop SEO & SEM Waste & Fraud – The Video Series
Leading an Appointment Culture
Managing Customer Expectations
Mastering The Phones: The 3 Cs of Phone Skills Mastery
Overcoming Objections on the Phone
Real Reputation Management
Real Social Selling for Car Dealers (and others)
Receptionist Training 101
Simple Strategies to Close More Internet Deals Today!
Solve Dealership Turnover
The 5 MUST HAVES for Creating a Successful Automotive Business Development Center
The Appointment Culture Light
The Customer Experience
The Perfect Appointment

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The Perfect Appointment
Real Social Selling: How To Really Sell Using Facebook
How to Create a Great Customer Experience Every Time!
Solve Dealership Turnover and Staffing Issues
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