Managing Customer Expectations







 

Managing Customer Expectations

This is the complete series of 3 short and sweet videos designed to help you create great customer service simply by managing customer expectations. To read the transcripts of any video in this series, please visit the post dedicated to that lesson:

Managing Customer Expectations – Part 1

Managing Customer Expectations – Part 2

Managing Customer Expectations – Part 3

Managing Customer Expectations – The Test





Leave a Reply

Your email address will not be published. Required fields are marked *