Leading-Edge Training & Consulting That Drives Results

Free Video Training & More
Contact Steve

Steve’s Memes: Real Customer Service

Today’s Lesson: Great Customer Service Means Never Having To Say You’re Sorry

Great Customer Service

Some managers are experts at “customer service” … they love putting out fires.

Today’s Lesson:

Real customer service is never having fires in the first place.

« Steve’s Memes: Inspect What You Expect? » Steve’s Memes: New Year’s Resolutions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Comment *

Name

Email

Website

Search SteveStauning.com:

Follow Steve:

Full Series Videos:

Appointment-Driven Communications
Assumptive Selling… The Book
Attract & Sell The Millennial Car Buyer
Avoiding Snake Oil
Car Dealer Phone Ups: The 5 Types You Handle Today
Creating an Appointment Culture
How To Attract & Sell More Trade-In Leads!
How to Convert More Website Visitors into Buyers
How to Create the Best Internet Sales Processes Ever – Video Series
How to Gain & Maintain a 5-Star Online Reputation
How To Sell Cars Online or Offline: Deliver the Best Car Buying Experience Ever!
How To Set and Sell Owner Marketing Appointments
How To Spot & Stop SEO & SEM Waste & Fraud – The Video Series
Leading an Appointment Culture
Managing Customer Expectations
Mastering The Phones: The 3 Cs of Phone Skills Mastery
Overcoming Objections on the Phone
Real Reputation Management
Real Social Selling for Car Dealers (and others)
Receptionist Training 101
Simple Strategies to Close More Internet Deals Today!
Solve Dealership Turnover
The 5 MUST HAVES for Creating a Successful Automotive Business Development Center
The Appointment Culture Light
The Customer Experience
The Perfect Appointment

BUY STEVE’S BOOK!

Ads That Pay The Bills

Test Your Knowledge of Steve’s Short & Sweet Content:

Steve Stauning: The Short & Sweet Tests

More Ads That Pay The Bills

Curriculum Guides

Suggested Training Curriculum for Car Dealers

Yes, It Does Appear That Steve Has a Lot of Bills To Pay

Steve’s Most Recent Videos, Posts & Memes

The Perfect Appointment
Real Social Selling: How To Really Sell Using Facebook
How to Create a Great Customer Experience Every Time!
Solve Dealership Turnover and Staffing Issues
Attract and Sell More Trade-In Leads

NO, REALLY; BUY STEVE’S BOOK!

Training Categories:

Appointment Setting
Automotive
Customer Service
Digital Marketing
Leadership Skills
Leading Teams
Phone Skills Training
Processes
Sales Management
Sales Training
Steve's Memes
Website Conversion Training

Recent Comments:

Nandi on Receptionist Training: How to be the Best Receptionist Ever!
dian on Appointment-Driven Communications – Part 2
Steve Stauning on Receptionist Training: How to be the Best Receptionist Ever!
Ashley on Receptionist Training: How to be the Best Receptionist Ever!
Stanley Ipkuss on Receptionist Training: How to be the Best Receptionist Ever!

Obligatory Tag Cloud:

appointment confirmations appointment setting automotive best customer service lessons Buyer Training car dealer car dealer leads conversion design CRM CSI customer service digital marketing employee turnover free online classes general managers goal-driven culture goals hiring salespeople how to solve turnover leadership leading teams management Online Reputation online training overcoming objections phone skills ppc vendor processes process training Reputation Management sales leads sales managers sales training search visibility seo vendor Snake Oil Social Media social selling staffing issues templates The Perfect Appointment undeniable advantage video training VIP website design

Steve’s Latest Tweets

Tweets by @SteveStauning

Twitter
Facebook
YouTube
LinkedIn
Amazon

LEGAL STUFF

© Steve Stauning 2023

ALL RIGHTS RESERVED