Mastering The Phones: The 3 Cs of Phone Skills Mastery – The Test

Ready to test your team’s knowledge of Steve’s Mastering The Phones: The 3 Cs of Phone Skills Mastery video series? Click on the image below to retrieve our quick 13-question quiz. (If your own knowledge of Steve’s Appointment-Driven Communications series isn’t strong enough to grade your team’s answers, Contact Steve to get the Key.)