Steve’s Memes: Those Closest To The Customer Have The Answers

Today’s Lesson: Go ask those on the front lines.

 

Customer Service 101

There’s a reason large retailers with multiple locations continue to struggle with customer service. Hint: You cannot solve this with another meeting in the corporate office.

TODAY’S LESSON:

Those closest to the customer have all the answers; and they’re just waiting for someone to care enough to ask them.