Digital Marketing

How To Gain & Maintain a 5-Star Online Reputation (PART 8)






  How To Gain & Maintain a 5-Star Online Reputation (PART 8) TRANSCRIPT: Alright, but why should I work to generate positive reviews? Isn’t just fixing the problem, remember step 3, I fixed all my problems, “Steve, isn’t that enough?” It’s not enough. A couple of reasons. One, we talked about it. Only 1.5% of people(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 7)






  How To Gain & Maintain a 5-Star Online Reputation (PART 7) TRANSCRIPT: We’re going to enlist these raving fans in step 6. Now I showed you a review a second ago, we’re going to dive into that review here in just a second. Step 6 is we’ve identified those raving fans in step 5. In(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 6)






  How To Gain & Maintain a 5-Star Online Reputation (PART 6) TRANSCRIPT: Alright. Now we’ve got a strategy, we got step 5, we’ve got to identify our raving fans. We got to figure out who’s most likely to give us a 5 star review. This is critical. It’s absolutely critical. You cannot just ask everybody(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 5)






  How To Gain & Maintain a 5-Star Online Reputation (PART 5) TRANSCRIPT: All right, so we’ve investigated, we’ve done our repairs, replace, we fixed our business, our business is great. Now we have to devise a strategy to move forward. We can’t just jump forward and jump to 5-star reviews. Now that everything’s been fixed,(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 4)






  How To Gain & Maintain a 5-Star Online Reputation (PART 4) TRANSCRIPT: So that takes us to step 3, right? We gauged the buzz, we determined the voracity, now we’re on step 3. We need to repair or replace the issues, we need to find out what the issues are, and this is leadership, folks.(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 3)






  How To Gain & Maintain a 5-Star Online Reputation (PART 3) TRANSCRIPT: All right. Let’s jump ahead now. We’re in step 2. We’re going to determine the voracity. Some of you are probably like, “Well Steve, that’s a big word. What’s that mean?” Voracity just means true. We’re going to find out are the reviews(…)






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How To Gain & Maintain a 5-Star Online Reputation (PART 2)






  How To Gain & Maintain a 5-Star Online Reputation (PART 2) TRANSCRIPT: So let’s dive into it because you know what? Because we don’t know what we don’t know, the first step we need to do is we need to gauge the buzz, we need to find out what’s happening, we need to figure out(…)






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